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Productive Electronics, LLC, was conceived of and founded in 1987 to serve a niche market of the surveillance products industry. Since those early days we have grown to become the Leading Supplier of Spy and Surveillance Equipment in the Industry. We are the premiere wholesale manufacturer and distributor supplying a host of products to the trade with a focus on quality. We have many exclusive distributor agreements with world-class manufacturers, as well as our own line of covert DVR’s and cameras, called Secure Shot™. In the past 22 years Productive Electronics has been supplying the market with quality products. We have never taken our eyes off innovation and service quality since.

Our Mission is to provide quality products and friendly, hassle-free customer service at the most competitive price the trade can get. We do this by listening to customer needs and responding in a time sensitive manner. Our world-wide network of dealers has created the industry that delivers the best in spy and surveillance products on a global scale. We understand our role in this channel. We are committed to fulfilling that role with an absolute focus on service and quality.

Our Service Quality Commitment (SQC) is the newest testament to our mission. SQC was created by listening to customer feedback and doing an in-depth analysis of where Productive Electronics can improve in its processes. Key areas that are held to rigorous quality assurance and control are:

  • Custom built products undergo a rigorous burn in and QC before each product ships.
  • Sales order processing, from creation of the order to shipment, quality assurance is key.
  • Customer Service and Technical Support each give the customer the right information in a timely manner.
  • Return authorization process ensures quick turn-around on all returns and accurate problem resolution.

Our commitment to service quality is just another way Productive Electronics is trying to improve on its successes while continuing to build its relationship with its dealers.

Our people are the best and the brightest in the industry. They work hard every day so that our products are a reflection of the Productive Electronics mission. We are here to serve you, the customer!

If you are not already a dealer, please take the time to fill out the dealer application and continue to visit our web site because we are constantly adding new products to our line.

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